Return Exchange
TERMS OF USE
By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.
PRIVACY
xyzxyzxyzclothing@gmail.com respects our customers’ account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.
RETURN POLICY
All returns must be authorized by email xyzxyzxyzclothing@gmail.com . Returns must be received within 20 days of you receiving your order. All products returned must be in original unused condition without any tags removed.
Products returned damaged worn or altered may not be accepted and may be sent back to customer. All charges related to shipping are your responsibility and are non-refundable.
Payment of duty and tax charges are the responsibility of the customer. All returns and exchanges must be accompanied by a receipt. xyzxyzxyzclothing@gmail.com reserves the right to refuse any returns at any time.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.Any item that is returned more than 14 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at xyzxyzxyzclothing@gmail.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at xyzxyzxyzclothing@gmail.com and send your item to:
Shop 6 , Basment Floor
Chow Tai Fook Centre (Trendy Zone) ,580A Nathan Road Mong Kok,Kowloon ,Hong Kong
Shipping
To return your product, you should mail your product to:
Shop 6 , Basment Floor
Chow Tai Fook Centre (Trendy Zone) ,580A Nathan Road Mong Kok,Kowloon ,Hong Kong
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.
PRIVACY
xyzxyzxyzclothing@gmail.com respects our customers’ account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.
RETURN POLICY
All returns must be authorized by email xyzxyzxyzclothing@gmail.com . Returns must be received within 20 days of you receiving your order. All products returned must be in original unused condition without any tags removed.
Products returned damaged worn or altered may not be accepted and may be sent back to customer. All charges related to shipping are your responsibility and are non-refundable.
Payment of duty and tax charges are the responsibility of the customer. All returns and exchanges must be accompanied by a receipt. xyzxyzxyzclothing@gmail.com reserves the right to refuse any returns at any time.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.Any item that is returned more than 14 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at xyzxyzxyzclothing@gmail.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at xyzxyzxyzclothing@gmail.com and send your item to:
Shop 6 , Basment Floor
Chow Tai Fook Centre (Trendy Zone) ,580A Nathan Road Mong Kok,Kowloon ,Hong Kong
Shipping
To return your product, you should mail your product to:
Shop 6 , Basment Floor
Chow Tai Fook Centre (Trendy Zone) ,580A Nathan Road Mong Kok,Kowloon ,Hong Kong
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.